Online Payments: 

You can make your payments by credit card, debit card or E-check. Please be advised there is a convenience fee of 2.9% for credit/debit card payments and $1.49 for E-check payments. To avoid these fees, you can sign up for recurring Electronic Payment Transfers (EFT) online through our Citizens Self Service (CSS) Portal by clicking HERE


In-Person Payments:

You can make your payments in person via cash, credit/debit card or E-check at two locations:


  1. Utilities Customer Service Office located at 8300 South Palm Drive between the hours of 7:00am – 5:45pm Monday through Thursday. The office is closed on Fridays and legal holidays.

  2.  City Hall first floor cashier booth located at 601 City Center Way between the hours of 7:15am – 5:00pm Monday through Thursday.  The office is closed on Fridays and legal holidays.


Mail-in Payments:

Please make your check payable to the City of Pembroke Pines and mail to: PO Box 269005, Pembroke Pines, FL 33026.  Please be sure to include the payment stub with the property address and include the new 12-digit account number and customer number on your check. 



After-Hours Non-cash payments only:

If paying by check or money order (no cash), you can visit one of our three Night-drop box locations:


  1.  Public Services Building 8300 S. Palm Drive
  2.  City Hall 601 City Center Way (East side of bldg. in the breezeway)
  3.  West Pembroke Pines Police Department - 18400 Johnson Street 


Remember, we do not accept cash at our drop box locations and the City is not responsible for any cash left in box.