You can make your payments by credit card, debit card or E-check. Please be advised there is a convenience fee of 2.9% for credit/debit card payments and $1.49 for E-check payments. To avoid these fees, you can sign up for recurring Electronic Payment Transfers (EFT) online through our Citizens Self Service (CSS) Portal by clicking HERE
You can make your payments in person via cash, credit/debit card or E-check at two locations:
Utilities Customer Service Office located at 8300 South Palm Drive between the hours of 7:00am – 5:45pm Monday through Thursday. The office is closed on Fridays and legal holidays.
City Hall first floor cashier booth located at 601 City Center Way between the hours of 7:15am – 5:00pm Monday through Thursday. The office is closed on Fridays and legal holidays.
Please make your check payable to the City of Pembroke Pines and mail to: PO Box 269005, Pembroke Pines, FL 33026. Please be sure to include the payment stub with the property address and include the new 12-digit account number and customer number on your check.
After-Hours Non-cash payments only:
If paying by check or money order (no cash), you can visit one of our three Night-drop box locations:
- Public Services Building 8300 S. Palm Drive
- City Hall 601 City Center Way (East side of bldg. in the breezeway)
- West Pembroke Pines Police Department - 18400 Johnson Street
Remember, we do not accept cash at our drop box locations and the City is not responsible for any cash left in box.