Why is my bill so high?

Only two things can increase the amount you are being billed on your monthly bill: increased rates or increased water consumption. Rates for water and sewer services are adjusted using the Consumer Price Index and go into effect on October 1st of each year. Please click here for water utility rates. Increased consumption could be due to many factors. The most common ones are: House guests, Running Toilet, Dripping Faucets, and Pressure Cleaning.

Show All Answers

1. How do I open a Utility Account?
2. How often will I be billed?
3. How do I close my Utility Account?
4. Where can I pay my bill?
5. Why is my bill so high?
6. Can the City come and check my property for leaks?
7. How does the City bill for water and sewer?
8. My consumption and bill don’t look right for my usual consumption. Can I have my reading verified?
9. So, I had a leak…can I request for a credit?
10. Why did the rates go up?
11. What are the rates for water and sewer?
12. I filled my pool, can I request for a credit?
13. How to apply for toilet rebate?