Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Sanitation - Garbage Collection
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Sanitation - Garbage Collection
Waste Pro provides residential trash collection, twice per week.
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Sanitation - Garbage Collection
Twice per week on your scheduled days. Place your wheeled carts curbside the night before (after 6:00 p.m.) or by 7:00 a.m. on collection day.
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Sanitation - Garbage Collection
Below are the general garbage collection days:
- Monday & Thursday: Dykes Rd. West to US-27 (incl. Holly Lake MHP)
- Tuesday & Friday: Palm Ave. West to Dykes Rd.
- Wednesday & Saturday: Turnpike West to Palm Ave.
However, you can also find out your garbage collection day by viewing the schedules.
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Sanitation - Garbage Collection
- Place bagged household garbage in your cart. Bagging keeps your cart cleaner, minimizes odors, and helps reduce pests.
- Do not place hot ashes or coals, household hazardous waste, or medical waste in the garbage cart.
- Do not overfill the cart. The lid must remain closed to:
- Prevent littering,
- Allow for automated collection, and
- Help control odor and varmints.
- Residents are not allowed to reload the cart for additional service on the same collection day.
- To keep your cart in good condition, you should occasionally rinse it out with a hose.
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Sanitation - Garbage Collection
- Place your cart at the curb by 7:00 a.m. on your collection day, but no earlier than 6:00 p.m. the night before.
- Position the cart with the handles and wheels facing your residence and the lid opening toward the street.
- Keep the cart at least 3 feet away from mailboxes, utility poles, trees, fire hydrants, parked cars, and other carts to allow automated collection.
- Do not block sidewalks, driveways, or place carts in the street where they may be damaged or cause hazards.
- Ensure there are no overhead obstructions (such as tree limbs or wires). For safety, maintain a clearance of at least 14.5 feet above the cart.
- If placing multiple carts, leave at least 2 feet of space between them.
- Once service is complete, promptly remove the cart from the curb and store it on your property.
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Sanitation - Garbage Collection
You should move the carts to the front curb the night before your collection day, no earlier than 6 p.m., but no later than 7:00 a.m., on your collection day. Promptly remove your cart from the curb after collecting.
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Do not park at the curb on collection day. If a car is blocking the safe collection of your garbage by the automated equipment, then the driver will not pick up at that time. You will not receive collection service. In order to be serviced, all carts should be placed at least 3 feet from vehicles, trees, etc.Sanitation - Garbage Collection
In those few locations where parking is an extreme problem or where sidewalks are narrow, place carts on the driveway or next to the curb with the wheels against the curb, and park autos so as to accommodate the new system. When delivered, your wheeled cart will be placed in the correct position for collection. -
Sanitation - Garbage Collection
Carts belong to the City and must remain at the property.
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Sanitation - Garbage Collection
- The wheeled cart is the property of the City of Pembroke Pines and must not be painted, abused, mutilated, altered, or modified in any way.
- Stolen carts: You must file a Police Report. Once a report is provided, Waste Pro will replace the container at no cost to you or the City.
- Damaged carts (normal use): If your cart is damaged beyond repair from regular use, Waste Pro will deliver a replacement container at no cost within three (3) work days of being notified by the City or the resident
- Damaged carts (by Waste Pro): If the cart is damaged by Waste Pro’s staff or equipment, they must repair or replace it at no cost to you
- Damaged carts (by the customer): If the cart is damaged due to customer negligence (e.g., placing hot ashes or coals inside), the resident is responsible for the cost of repair or replacement.
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Sanitation - Garbage Collection
No, overfilling is not allowed. The lids must remain closed to:
- Prevent littering
- Ensure proper automated collection
- Help control odors and pests
Please make sure the lid closes securely for efficient service.
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Sanitation - Garbage Collection
No. Reloading carts for extra service on the same day is not allowed.
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Sanitation - Garbage Collection
Yes. Maintain 3 feet around the cart and 14.5 feet overhead clearance.
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Sanitation - Garbage Collection
Yes. Residents may use their blue cart for co-mingled solid waste collection:
- Cost: $2.00 per month, billed on your monthly utility bill.
- Collection Day: Once a week, on your original recycling day.
- Decal Requirement: Participation requires a decal issued by Waste Pro. Do not place your blue cart out for service until the decal has been affixed.
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Sanitation - Garbage Collection
Yes, each cart has a specific weight limit:
- 35 gallon cart: 125 lbs
- 65 gallon cart: 220 lbs
- 95 gallon cart: 340 lbs
Please ensure your cart does not exceed these weight limits to avoid damage or issues during collection.
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Sanitation - Garbage Collection
- Monday–Friday: 8:00 a.m. – 5:00 p.m.
- Saturday: 8:00 a.m. – 12:00 p.m.
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Sanitation - Garbage Collection
Contact Waste Pro USA at (954) 967-4200 or the City of Pembroke Pines Public Services Department at (954) 518-9000.
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Sanitation - Garbage Collection
Residents should occasionally hose out their carts to keep them clean.