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Customer Service
Welcome to the City of Pembroke Pines Utilities Customer Service, your one-stop shop for paying your utility bill, viewing utility service rates, registering for utility payment-related services, and much more.

Reach a Representative
If you cannot find the answers to your questions online or wish to speak to a customer service representative regarding your utility service, please call our customer service office at 954-450-6900.

The City of Pembroke Pines is committed to providing efficient and timely services to its citizens and strives to be recognized for providing excellent service to our community.

Utility Office

13975 Pembroke Road
Pembroke Pines, FL 33027

Ph: 954-450-6900
After Hours: 954-986-5011

Monday - Thursday
7 a.m. - 6 p.m.


Waste Pro USA

Ph: 954-967-4200