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Adult Daycare

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1. What is the daily cost for Adult Day Care services?
2. What type of cultural setting is available for the members?

Building Department

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1. How do I know if my contractor obtained a Building Permit?
2. How long will it take to issue my permit?
3. As a contractor, what documents are required to register with the city?
4. Can I apply for an Owner-Builder Permit?
5. Can I make changes to my permit after it has been issued?
6. Do I have to display my permit card?
7. Do I need a permit to enclose a patio or carport with an existing roof?
8. Do I need a permit to install a burglar alarm?
9. How do I apply for a permit?
10. Does my Building Permit expire?
11. How do I make changes to my permit while it is still under review?
12. If I file a special inspector form, why can’t the City inspector do my inspector?
13. Is a permit still required for a wireless alarm / battery operated alarm?
14. What Building Code is used in the City of Pembroke Pines?
15. What documents do I need to obtain a permit for additions / renovations?
16. What signatures are required on my application?
17. When do I need to get a building permit?

City Boards

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1. How do I apply for board membership?

City Clerk

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1. When are City elections held?
2. How do I make a public record request?
3. How do I obtain my property tax information?
4. How long are Commission Member's terms?
5. How do I sign up to receive the City Commission agenda?
6. Where do I vote?
7. When is the next City Commission Meeting?
8. What are the rules and guidelines regarding yard/garage sales?
9. Is there a passport facility at City Hall?

City Commission

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1. Can I speak at a commission meeting?
2. May I speak on an agenda item?
3. How many people make up the Commission?
4. How can I get in touch with my Commissioner?
5. What does the Commission do?
6. How often does the Commission meet?

Community Services

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1. I am interested in becoming a member, how old do you have to be & is there a fee to join?
2. Do you have someone bi-lingual at the Activities Desk that can assist me with programs that you offer?
3. Can I be provided with free in home services?
4. What free services does S.W.F.P. offer its members?
5. What services does S.W.F.P. offer for those living with memory (cognitive) impairment and their families
6. What is the cost of transportation service?
7. To what type of appointments or locations other than the S.W.F.P. are transportation services offered?

Elections

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1. When are City elections held?
2. What is required to qualify for candidacy?
3. Can I request an absentee ballot for any reason?

Finance

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1. Where can I apply for the home repair or purchase assistance grant?
2. I was notified by my bank that my check was returned, what should I do?
3. How much do I owe on my Utility Bill?
4. Can I pay with a credit or debit card?
5. Can I pay my bills over the phone or the internet?
6. Why did I receive a bill for Fire Inspection Fees?
7. I received my property tax bills, how come my property value has went up?
8. When and where do I file for Homestead Exemption?

Fire Department

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1. Are there current job opportunities with the Pembroke Pines Fire Department?
2. What are the Fire Department’s business hours and how do I contact someone?
3. What is the Public Protection Classification (ISO Rating) in Pembroke Pines?
4. My insurance company is looking for the ISO rating, the distance from the nearest fire hydrant, and how close I am to the nearest fire station. Where can I find this information?
5. How are my property taxes calculated for fire protection?
6. Why does a fire truck show up for a medical emergency?
7. Does it cost anything when I call 911 for an emergency?
8. If I lock my keys inside my vehicle, will the Fire Department unlock it for me?
9. If I have had an emergency, how do I obtain a copy of the incident report?
10. Where can I get my blood pressure checked?
11. Where is the closest fire station?
12. How can I dispose of my used syringes?
13. Does the Fire Department teach safety classes or CPR?

Frequently Asked Questions for Hosting your Wedding

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1. What is needed to secure my date and reserve my space?
2. What are the minimum and maximum number of guests that can be accommodated at Pembroke Lakes Country Club?
3. Is there a Ceremony fee?
4. What does + + mean?
5. Are there any restrictions on decorating the rooms?
6. Can we provide a microphone for my Officiant?
7. How early can I have my vendors come to decorate and set up for my reception?
8. Do I have a choice of my linen?
9. Can I use my own vendors (i.e Florist, Entertainment, and Photography)?
10. What are the sizes of the tables?
11. Can we choose two (2) entree selections?
12. Can I extend my reception?
13. Can I taste the food?

Garage Sales

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1. Can I hold a garage sale?

Garbage Collection

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1. What do I put in my garbage cart and how often is it collected?
2. Is there a special service for disabled persons?
3. How do I dispose of trash that doesn’t fit in my cart?
4. How do I dispose of bulky recyclables?
5. Where do I put my household recyclables?
6. When do I place my cart at curbside for pickup?
7. Where do I place the cart on collection day?
8. What if I don’t know my garbage or recycling collection day?
9. What happens if a family moves?
10. How often will garbage, recycling, and bulk items be collected?
11. What about parking on collection days?
12. What if my cart is stolen, damaged or destroyed?
13. What is the serial number stamped on my cart?
14. How do I dispose of household hazardous waste (HHW) such as paint and motor oil?

General Questions

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1. How Do I Report Problems with Traffic Signals, Street Lights or School Zone Lights.

Housing Programs

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1. Does the City of Pembroke Pines have purchase assistance programs for 1st time homebuyers?
2. Does Pembroke Pines have home rehabilitation programs?

Human Resources

Landscaping

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1. Who do I call if I have concerns regarding landscape within the City?
2. How do I apply for a tree removal permit?
3. Who does the City recommend I hire to trim my trees?
4. What types of trees does the City prefer to see planted on my property?

Parks & Recreation

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1. How do I reserve a pavilion?
2. How do I get information about summer camps?
3. Can I have a bounce house or petting zoo for my party?
4. How do I become a vendor at one of your events?

Planning & Zoning

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1. Do I need a building permit to paint a commercial or multi-family building?
2. Do I need a permit to paint my home (single family / duplex)?
3. Do I need a building permit to install a temporary banner on my storefront?
4. How do I find out the zoning of a property?
5. What items require Planning and Zoning Board review?
6. What items require Board of Adjustment review?
7. How can I obtain a copy of the City of Pembroke Pines Zoning and/or Future Land Use Map?
8. Do I need a permit to hold special event?
9. Do I need a permit for fence, shed and walkways?
10. Do I need a permit for portable storage unit?
11. Can I park my commercial vehicle at my residence?
12. Can I construct an addition on my home?
13. Can I park my boat, RV and recreational vehicle at my residence?
14. What Flood Zone do I live in?
15. Who do I contact for information regarding the City's Home Repair Program?
16. I receive a notification letter in the mail regarding an item on an upcoming Board of Adjustment or Planning and Zoning Board meeting. What do I do?
17. I see a City posted notice sign on a property. What do I do?
18. Do I need a pre-application meeting prior to submitting a development application to the Planning and Economic Development Division?
19. What is a Uniform Sign Plan?
20. Why is the importance of a property's zoning classification?
21. What happens to my development application once I submit to the Planning and Economic Development Division?

Police Department

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1. How do I report a crime?
2. How do I file a report about something that is not criminal in nature?
3. What will happen to my case after I make a report?
4. How can I get a copy of a police report?
5. What do I do if a report is incorrect?
6. How do I contact the officer that handled my report?
7. Will a detective follow up on my case?
8. Where do I obtain a final disposition of a case?
9. How long do I have to wait before reporting a person missing?
10. How can I get a traffic concern addressed?
11. How can I get something done about a continuous barking dog?
12. How can I obtain neighborhood crime statistics?
13. Where can I check to see if there is a Sexual Predator in my neighborhood?
14. How can I find out if someone was arrested?
15. How do I evict a tenant?
16. Where can I get a restraining order?
17. What happens to unclaimed property?
18. How do I get my property back that is being held by the Pembroke Pines Police Department?
19. Who do I contact if my property is seized by the Police Department?
20. Where do I dispute or pay for a parking ticket?
21. Where do I pay a ticket issued to me?
22. Do you offer Vehicle Identification Number (VIN) verification checks?
23. Do you offer child car seat installations?
24. Do you provide fingerprint services?
25. Where can I get a background check?
26. How do I get a permit for a block party?
27. How do I contact the the Internal Affairs Unit?
28. How do I commend an employee of the Pembroke Pines Police Department?
29. How do I make a complaint against an employee of the Police Department?
30. How do I become a police officer?
31. How do I become an intern of the police department?

Police Department Traffic Unit

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1. How do I get a copy of an accident report?
2. I was involved in a hit and run accident, how can I find out the status of the investigation?
3. Who do I contact if I want to have speed enforced in my community?
4. Where does my homeowners association get the forms needed to have a traffic enforcement agreement so that police can enforce traffic laws in my development?
5. Where is the South Satellite Court House?

Procurement Division

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1. Are vendors who have submitted sealed bids / proposals required to be present at the bid / proposal opening?
2. Will the information contained in the sealed bids / proposals be announced during the bid / proposal opening?
3. When will responses to formal solicitations be available for public access?
4. Are Evaluation Committee meetings for formal solicitations open to the public?

Public Services

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1. How Do I Report Problems with Traffic Signals, Street Lights or School Zone Lights.
2. Who do I call about a dead animal on a Public Road ?
3. Who do I call for a tree or tree limb down on a Public Road or Sidewalk ?
4. Who do I call for Mosquito Control?
5. Who do I call for Street Light Out?
6. Who do I call to report a pot hole?

Red Light Camera Program

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1. Where can I find more information about the Red Light Camera Program?
2. I've lost my Notice of Violation/Uniform Traffic Citation. What do I do?
3. I wasn't driving during the time of the violation. What do I do?
4. Where do I obtain an affidavit to transfer liability?

Water Quality

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1. Does the drinking water meet EPA standards?
2. Is bottled water safer than tap water?
3. Does a home water treatment device make tap water safer and more healthful?