Customer Service

Welcome to the City of Pembroke Pines Utilities Customer Service, your one-stop shop for establishing new service, paying your utility bill, viewing utility service rates, registering for utility payment-related services, and much more.

Reach a Representative


If you cannot find the answers to your questions online or wish to speak to a customer service representative regarding your utility service, please call our customer service office at 954-518-9000.

The City of Pembroke Pines is committed to providing efficient and timely services to its citizens and strives to be recognized for providing excellent service to our community.